Refund policy
At MusicSoft LLC, we are committed to customer satisfaction. If for any reason you are not completely satisfied with your purchase, we offer a full refund under the following conditions:
- Deadline for requesting a refund: Users can request a refund within 30 days of purchase.
- Application Process: To request a refund, simply send an email to info@musicsoft.llc with the subject line “Refund Request.” Be sure to include your order number, the username the purchase was made under, and the reason for the request.
- Immediate Approval: Once we receive your request, we will process the refund immediately. No additional justification is required.
- Refund Method: The refund will be made using the same payment method you used when making the purchase. Please note that it may take 3 to 5 business days to reflect in your account.
- Exceptions: Refunds do not apply after the billing period has ended.
- Contact Us: If you have any questions about our refund policy, please feel free to contact us at info@musicsoft.llc
We pride ourselves on providing excellent customer service and hope you are satisfied with your purchase.
